Our IT Services department provides a complete solution for the installation, integration and maintenance of the technological infrastructure in our clients' companies. We provide Technical Support and a Help Desk for our software and hardware solutions with full-time support (24 x 7) to ensure the correct functioning of applications, hardware components and networks as well as data integrity and back-up routines. This assures that the financial processes will be always running under any circumstance.

Integration

We can guarantee a seamless integration of our hardware solutions thanks to our customized servers and datacenter configuration based on our clients' specific needs.

Hardware and Software Providers

We provide the required advice and sell the right hardware and software licences to meet the highest standards for our clients.

Installation and Configuration

We deploy the IT infrastructure implementing domain servers, extended area networks and local area networks.

Addittionally we offer different options to establish and configure the security policies of the organizations and to apply access privileges in firewalls and application servers.

We periodically check and provide maintenance on the users' workstations, including Operative System, Antivirus and Antispyware updates, as well as routine tests to ensure the proper functioning within the corporate network.

IT Consulting

We offer consulting services for hardware implementation based on our experience in the local and global markets.

We do a careful reasearch and planning to provide a customized solution to every client, we recommend the best hardware, accesories and software applications based on the clients' specific needs.

To meet the international security standards and assure the correct functioning of the IT infrastructure, we focus on all the processes involved, such as:

• Remote Backup
• Backup Solution Analysis
• Business Continuity Plan
• Disaster Recovery Plan
• Design & Implementation
• Website support and email services
• Information system audit

Wiring, Connectivity and Networks

We design and install the necessary network infrastructure for each company. We only use products of proven efficiency and of the highest quality, to ensure the data integrity across the whole system.

• UTP Cables
• Connector, jacks
• Patchbays
• Hubs/Switchs
• Broadband Routers
• Firewall Hard
• Optical Fiber
• Routers & Access Point Wireless

Technical Support

Our User Support Team is available 24 x 7 and provides a personalized service designed to cover every area of the organization, including software applications and hardware issues.

Globalix IT Support Service uses a custom designed and standarized system to provide a global solution center which makes possible faster resolution times and better issues management. Thanks to its usability and clean interface, this system can be used by the end users in the company or by its IT manager depending on the organization structure.